FAQ

Glow N Go is a high-end retailer specializing in premium cosmetics and skincare products. Our store offers a carefully curated selection of top-tier brands known for their quality and effectiveness. At Glow N Go, you’ll find a diverse range of beauty and skincare essentials, from the latest innovations to timeless classics. We provide exceptional products and exclusive offers that cater to your every beauty need. Whether you’re looking to enhance your skincare routine or discover new cosmetic trends, Glow N Go is your go-to destination for luxury and excellence in beauty.

We offer a handpicked assortment of high-end cosmetics and skincare products, featuring some of the most coveted and effective brands in the industry. Our selection ensures that you have access to top-quality products that meet rigorous standards of excellence.At Glow N Go, we provide exclusive offers and promotions designed to enhance your beauty experience. Our special deals make it easier for you to indulge in luxury while enjoying great value.

We prioritize authenticity and quality, ensuring that all products are genuine and meet the highest standards. Our commitment to these principles means you can shop with confidence. At Glow N Go, we blend luxury with accessibility, offering a unique and premium beauty experience that sets us apart from the rest.

At Glow N Go, we understand the importance of catering to a wide range of skin types, including sensitive skin. Our curated selection includes products that are often chosen with sensitivity in mind. We stock brands known for their commitment to gentle formulations and dermatologically tested products. Many of these brands offer lines specifically designed for sensitive skin. Detailed product descriptions and ingredient lists are available to help you make informed choices. Look for hypoallergenic, fragrance-free, and non-comedogenic options, which are typically better for sensitive skin.

We offer a wide range of beauty and skincare products, including cleansers, moisturizers, serums, masks, makeup, and sun protection. Our products cater to various skin types and concerns.

We provide detailed product descriptions, including ingredients and benefits. You can also explore our skin type guide to help you choose products best suited for your specific needs.

Yes, we are committed to offering cruelty-free products. We carefully select brands that do not test on animals.

We recommend checking the product ingredients and descriptions. If you have sensitive skin or specific concerns, we also suggest performing a patch test before full use.

We accept various payment methods, including credit/debit cards, PayPal, and Cash on Delivery.

We want you to be completely satisfied with your purchase. If you are not happy with a product, you can return it within 7 days of receipt for a full refund or exchange, provided it is unopened and in its original packaging. Please check our Returns page for more details.

Shipping times vary based on your location. Typically, orders are processed within 1-3 business days and should arrive within 2-3 business daysafter processing.

At the moment we do not offer international shipping.

Absolutely! Once your order has shipped, you will receive a tracking number via email, allowing you to monitor its progress.

If you receive a damaged or incorrect item, please contact our customer service team within 2 days of receiving your order. We will resolve the issue promptly.

We occasionally provide samples or gift with orders or promotions. Please check our website for any current offers.

You can reach our customer support team via email at support@glowngo.ae or through our contact form on the website. We aim to respond to all inquiries within 24-48 hours/7days.